The short answer is "no". The long answer is "it depends".
Our platform is designed to work with existing hardware, however in some cases the restaurant might want to purchase additional touch monitors to supplement existing hardware. Here is how we see a typical scenario XcuseMe App platform is designed for:
- Guests use personal smart phones or tablets - there is no table top hardware necessary (only small instructional cards, see next FAQ).
- The servers can use a wide variety of existing hardware, depending on restaurant policies: their personal phones, smart watches, tablets, existing POS monitors (either unused, lightly used ones, or ones that can be split and contain a narrow side strip with XcuseMe Terminal App), or new monitors installed specifically for XcuseMe Terminal App.
- Management can use any device ranging from personal phones to desktops for the management console.
In case your restaurant needs any additional touch monitors we can supply them at competitive prices, however in order to help our clients with their bottom line we always encourage them to first explore creative ways to avoid these extra costs.